See countries and regions that are supported for more information. Availability of Audio Conferencing and Calling plans varies by country/region.Availability of mobile apps varies by country/region. iOS and Android require separate app download.For complete requirements for PC and Mac see system requirements. For HD calling, compatible HD hardware and broadband connection with at least 4 Mbps required.Cancel anytime during your free trial to stop future charges. After your one-month free trial ends, your subscription will automatically convert into a 12-month paid subscription and you will be charged the applicable subscription fee.Learn more about data retention, deletion, and destruction in Microsoft 365. When a subscription is canceled, all associated data will be deleted. Cancel your Microsoft 365 subscription any time by going to the Microsoft 365 admin center. Once your paid subscription begins, cancelation policies vary based on your status as a new customer, product, and domain selections on Microsoft.Can I convert my trial to a paid subscription and retain all my settings and files?.Annual commitment payment: Sign up for a one-year subscription and choose to pay monthly or for the entire year at the time you sign up.The Microsoft 365 Enterprise and Office 365 Enterprise plans (including standalone plans such as Exchange Online) and Microsoft 365 Apps for enterprise are available for annual commitment payment. A free 1-month trial of Microsoft 365 is included with each. After your purchase, you can change your billing plan to annual billing within the Admin Portal. A qualifying Microsoft 365 subscription is required for Word, Excel, PowerPoint, and Outlook. By default, your billing plan will be set to monthly billing. Annual commitment payment: Sign up for a one-year subscription and benefit from a discount for using this payment option.Monthly commitment payment: Pay month by month and cancel at any time.Microsoft 365 Business Basic, Microsoft 365 Apps for business, Microsoft 365 Business Standard, and Microsoft 365 Business Premium plans are available for monthly commitment payment or annual commitment payment. To see our complete cancellation policy, see Microsoft Store Terms of Sale.To provide you with the greatest amount of flexibility, different payment options are available. If you need to change how you're paying for your subscription, see Change the payment method for a Microsoft subscription. To fix any issues, go to Payment options on your Microsoft account dashboard. If it does, we'll let you know when you arrive at Services & subscriptions. If you see Turn on recurring billing instead of Manage, your subscription will expire at the date shown for your subscription and you don't need to do anything else.Ĭheck if a payment method needs to be updated. Make sure you're signed in with the same Microsoft account you used to purchase your subscription. If you don't see Manage on your Services & subscriptions page, and can't cancel or turn off recurring billing, try the following: Note: In the following countries, you can cancel your subscription, and depending on the subscription length you may be entitled to a prorated refund.See Countries with prorated refunds for Microsoft subscriptions for more information. Troubleshoot issues if you can't cancel your subscription Tip: If you're a small business owner looking for more information on how to get Microsoft 365 set up, visit Small business help & learning.
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